Refund Policy

At Data Connectors Edge, we are committed to delivering trusted cybersecurity consulting services and helping clients source the right solutions through our network of vendors and distributors. To ensure transparency, here is our policy on refunds:

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Consulting Services

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Fees for consulting services are non-refundable once services have been initiated or delivered. If you have any concerns about a current or upcoming engagement, we encourage open communication to address issues and ensure value.

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Product & Licensing Purchases

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If you purchase hardware, software, or licenses through Data Connectors Edge, those transactions are subject to the return, refund, and support policies of the respective vendors or distributors.
While we do not issue refunds directly for these products, we will gladly assist in coordinating support or issue resolution with the appropriate provider.

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Questions or Concerns

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If you have questions about a purchase or engagement, please contact us at info@dcedge.io. We're committed to resolving issues fairly and efficiently.